Social media management in large corporate environments is a tricky business. Worrying about company standards and customer satisfaction is one thing, but paying close attention to the competition and trying to stay relevant is another matter entirely. With all that said, there is a solution to the issue of coveringRead More →

According to a research, a customer experience correlates highly to a willingness to consider for another purchase, willingness to recommend, and reluctance to switch to a different provider on a customer’s behalf. Therefore, for any business, an exceptional customer experience is crucial for gaining new customers and retaining the existingRead More →